Refund Policy
Return Policy for USA Customers
We offer a 30-day return policy for customers in the USA. You have 30 days from receiving your item to request a return.
Eligibility for a Return
To be eligible for a return, the item must be:
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In the same condition as received, unworn or unused, with tags, and in its original packaging.
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Accompanied by the receipt or proof of purchase.
To begin a return, please contact us at @gmail.com. Once accepted, we’ll send you a return shipping label and instructions on how and where to send your package. Items sent without prior approval will not be accepted. For questions related to returns, please reach out at @gmail.com.
Damages and Issues
Please inspect your order upon arrival. If an item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue.
Exceptions / Non-returnable Items
The following items cannot be returned:
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Perishable goods (such as food, flowers, or plants)
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Custom products (such as special orders or personalized items)
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Personal care goods (such as beauty products)
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Hazardous materials, flammable liquids, or gases
We also do not accept returns on sale items or gift cards. Please reach out with any questions regarding specific items.
Exchanges
For the quickest exchange, return the item and, once accepted, make a separate purchase for the desired item.
Refunds
Once we receive and inspect your return, we’ll inform you about the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process the refund.
If you haven’t received your refund within 15 business days of approval, please contact us at @gmail.com.
Return Address
Return Address: 1001 S Main St #2626, Kalispell, Montana 59901